Absolute Plumbing Services Team Justin & Owen repaired a blocked sewer line. Their expert evaluation, work and repair was greatly appreciated. Absolute Plumbing Services saved the day. Thank you so very much.
Spencer C. did a great job finding the additional problems in our bathroom. Explained everything very well and got the job done. Thanks absolute plumbing for helping us, yet again!Justin K. Is awesome and very reliable! He gets the job done right and quick! Will always call absolute plumbing for our plumbing needs!
Lexx came out to clear a toilet that one of our kids clogged. Scheduling was easy, they showed up fast, and they were not only very professional but extremely transparent and explained how the plumbing really worked. The clog had cleared by the time they arrived and they didn’t charge a service call which was a surprise and greatly appreciated. Amazing customer service and definitely will be making them our go to plumbing company!
Overall, very happy with the work I had completed. I felt that Justin not only did a great job correcting my plumbing issues, he explained it well, was extremely professional, explained everything well, was easy to talk to and trust. I will definitely call him for any future plumbing needs.
i found this company on nextdoor with good review and lex mitchell came and install a water heater and if i could give him ten stars i would.If you need a great company to do buisness with and ask for lex and you will not be disappointed.
I want to leave a one star review but I won’t…We scheduled an appointment for 11 am with this company. At 11:30 no one had arrived, we had to reschedule for 2 pm as we had a conflicting appointment seeing as they did not arrive when originally scheduled, and I provided grace for not making it at 11. Upon arrival at 2 pm they did quickly discover the problem and the $350 charge to fix. I called my husband and he was taken back by the cost and after having an already difficult day, allowed the frustration of the moment to show to me over the phone. He was rude, my husband was… expressing his frustration TO ME. The comment on pricing was directed at me, but I did have the phone on speaker. He was mad about the price, felt it was unfair pricing and he let the frustration be very well known to me, his wife; but directed me to make the call on the work and told me to give the green light if I wanted to. I will not say it was his finest speaking moment, but I am sure we can all admit in a moment of frustration we might speak freely when we assume we are talking with our spouse in a safe space, not knowing we are still on speaker.However, when I hung up, before I could ask him to do the work or not, Justin quickly said he was too concerned he would receive a bad review and reviews are too important to him so he refused to do work for us before I could even speak. I respect his ability to decide which potential clients he would like to value. That is why someone runs their own business, to determine how and who they would like to serve.However, we offered grace when he was running late regardless of the fact it shifted the entire day, and I was kind to him throughout the entire in person exchange, yet he could not offer grace to what was meant to be a conversation of frustration from a husband directed at a wife. Sometimes clients can be rude, I am a business owner myself. I can even respect having a hard conversation about really trying to determine if a particular business transaction is worth it or not… I honestly could have respected him being willing to allow me a moment to explain that although my husband can be shocked and react in a non diplomatic manner (talking to me on the phone, he did not say rude things directly to him, the phone just happened to be on speaker still) my husband still prides work well done, in a timely manner and with care. However, Justin missed his first appointment time with us for the day, had me reschedule my day. Showed up later in the day, and because he did not like the tone and concerns my husband had over the phone to me, refused to do the work out of concern for the fact my husband might write a bad review? I was trying to explain that I am actually the one who would take the time to write out a review. My husband has never written a review a day in his life, good or bad, but I did not even get a chance because he determined we would not be worth his time. I assume much like he determined he didn’t need to arrive on time for the original scheduled appointment time either.All in all, if you are a super nice, do not care if someone arrives at the original time they quote or not; or never question what price someone gives you or have zero desire to ever provide frustration to your spouse over said pricing at any time where he might can hear then I am sure he does fine work. I would not know for sure however because although I was kind to him in person, I guess I am a woman so my opinion, actions or my ability to separate emotion from business would be of little value to him anyway. He was too worried about the two minute exchange my husband had on the phone with me that he overheard.All in all, everything happens for a reason. A second plumber was called immediately and confirmed the price for the same work was $200 and is in route now. I guess everything does happen for a reason.So here I am, the kind woman, writing a review about my experience because I believe it’s worth being shared.
They were quick and efficient with handling my call and dispatching a technician. The technician was professional, knowledgeable and was able to do the work right on the spot. It was a win for me and the company. I strongly recommend them. The technician was great.
Justin was absolutely amazing and knowledgeable! His service was thorough and he was quickly able to resolve our problem with our garbage disposal. A special thank you to Justin for world class service and providing education and prevention for the future. Making the appointment was seemless and they were able to quickly dispatch Justin to our home. Great experience and I will definitely be a return customer, if needed.
Delighted with the work from this company especially the responsiveness. I always contact them and can be assured the job will be immediately done to my satisfaction. Their service people are professional and courteous.
I’ve had two excellent experiences with Justin. I have a small business. We just had a pipe burst that forced a shutdown. I called Justin, explained the situation, sent videos and he arrived in less than an hour. He diagnosed the problem, suggested an additional option that would make it less bad in similar situation in the future. He was courteous, responsive and his shoes very white. 😁. They have become my first call for big plumbing issues.
We recently had two technicians from Absolute over to take a look at a shower system that wasn’t working properly. Lexx and Clay diagnosed the problem quickly and not only fixed it, but taught myself and my wife how to make sure the problem never returns. They were both very polite and professional.
Justin is well experienced and friendly. He did a very wonderful job with the other guy that came with him to my house for Plumbing works. No more water knocking on my wall and also enjoying my new installed toilet.
Justin, Justin Jr., Mike, Spencer, Lexx and Clay did a fantastic job with my whole house re-pipe. These guys are professional, fast, courteous and really care about how you feel with the work they are doing for you. They have gone above and beyond to make sure we knew exactly what was going on, and if there was a wall that needed an access panel to get into the bathroom plumbing, they let us know about it first before just cutting. I can say without a doubt, this is the best experience that I have EVER had with using a plumbing company, and I will call them for any issues that may arise in the future, if they ever happen because they did such a damn good job! 😊
I had an excellent experience with Evan Pallone from Absolute Plumbing. He displayed a high level of professionalism, arriving promptly and thoroughly addressing my plumbing issues. His expertise and attention to detail were evident in the quality of his work. Evan was also friendly and took the time to explain the repairs needed and the steps he was taking to fix them. I greatly appreciate his dedication to solving the problem efficiently and effectively. I would highly recommend Evan Pallone for any plumbing needs; his skill and customer service set a high standard in the field.
Spencer did a great job fixing my gas hot water heater. He cleaned up the jobsite before he left. What are you doing? He was very professional. He explained everything that needed to happen and I will use Spencer and absolute plumbing the next time I need a plumber.
Today, Justin Kennedy returned to my home to address some minor issue with the copper piping in my walls. He removed the piece in question and made sure I had no further concerns. The fact that he comes whenever I call and directly addressed the issue and takes responsibility for it makes it easier for me to feel that my needs have been met.
Lex came out diagnosed and found the problem right away. He explained everything to me that needed to be done. He had a very professional attitude and was very knowledgeable about what he was doing. He did an excellent job with getting our problem solved. I will definitely call him again if the need arises.
Justin rocked it! He not only sorted out our plumbing issue, he used a camera to check our pipes while he was working here. Very good communicator. No surprises. Explained everything. I highly recommend! Ask for Justin.
Lexx and his partner are top notch. From the phone call for appt to problem solved top notch service! Called for a sink leak and ended up replacing garbage disposal, hooking up dishwasher, fixing leaking ice maker line and replacing sink faucet that leaked. They went to store and got the faucet and disposal when assessed that was what we needed. The price seemed fair and honored the coupons. Highly recommend this company for all plumbing!! And they came same day😊
Just had Lex and Clay of Absolute Plumbing replace the whole house pressure regulator. Called Absolute at 1:30 a.m. and talked with a very nice and calm rep who answered my concerns so that I could stop the immediate problem. Booked my appointment right then, and Lex and Clay arrived by 9:00 a.m. They were nice, polite, clean, efficient and explained clearly just what they were doing. What more could you want?! I will absolutely use Absolute Plumbing in the future.
Had a bad toilet clog we just couldn't get loose on our own. Owen came out, was SUPER friendly and courteous and quick and took care of it. Also, they'll do all communications by text which is great for me. A+, will always keep in mind for future use!
My wife and I want to thank Owen & Spencer for the most amazing customer service and the install of our new hot water heater. Very knowledgeable and very courteous. Absolute plumbing is highly recommended. Second time we have used them. Five star review! For Sure! KO
We had a pipe burst over the holidays. It was our first time calling Absolute Plumbing. The service and communication was outstanding and we’ve already recommended to others. Would definitely call again.
Justin and Spencer were quick to get to the house and help us with a repair freeze break from the extreme cold temperatures we've experienced recently in GA. They got us taken care of quickly and answered all of our questions thoroughly, as well as got us in touch with a mitigation service and a general contractor to handle the repairs. They have been a pleasure to work with thus far!
I cannot say enough great things about the service provided by Mike C.! Like thousands across Georgia this Christmas 2022, I experienced leaking problems from frozen exterior pipe due to the frigid temperatures. ON CHRISTMAS EVE I attempted to contact several plumbers for assistance. Within just a few hours Mike C. arrived at my home with extremely helpful advice and assistance, enabling me to have my internal water problems corrected. Hot running water (with out of state family visiting) for the Christmas holiday! A true blessing!W. David Fryman
After calling 3 different plumbers and getting the runaround I was giving the recommendation to call absolute plumbing. I’m so pleased I did. They were quick at diagnostic and had all the tools needed to quickly fix my water heater. Lexx was such a kind gentleman and explained the necessity and costs of my repair. Top notch work!!! I can’t say enough about my experience with Absolute Plumbing 🤩 10/10 would recommend to my family & friends.
Highly recommend this company if you are looking for plumbing services of any kind. They were extremely responsive and professional when repairing my hot water heater. We were back up running in no time. Definitely recommend absolute plumbing!
Lexx & Spencer came out to fix leak in my basement. They arrived super fast thank God! They got my pipe repaired and discovered the cause of my reoccurring leaks was a problem with my water pressure and they repaired that as well. I highly recommend them.
Had such a great experience using absolute plumbing! From setting up my appointment for them to come out, to them timely getting out for the repair was a breeze! So professional and such good work!! Couldn’t recommend them more!!
I've called AP 3 times in the year that I've been living in Woodstock, and each time has been a pleasure. The two techs I remember are Justin and Lex, both professional, honest, informative, hard working, and friendly. Pricing is very good, and response time is super fast. Sonya the receptionist is also an absolute doll! If it involves any sort of plumbing, this is who I call. Loyal customer for life here.
We found an outside water leak but couldn't find the cause. Called Absolute Plumbing and Lexx was there in under 90 minutes. He found the cause and gave us 3 options for fixing the problem. I asked when the work would be carried out thinking we'd have to make another appointment, but Lexx did the job there and then - stayed till 6.45pm in the rain.I don't have a reference point for the cost but to us it was worth it to have peace of mind.Lexx was great to work with. Polite, professional, friendly and did a great job.We will definitely use this company again.
Lexx and Justin worked hard repairing a supply line,installing a new faucet,hot water heater and all that it entails.Explained the entire procedure and how they would fix the problems I was having.Also went over the cost estimate with the 3 options of fixing and installing what was needed or would soon be needing.I would definitely recommend them.A Smith Holly Springs resident
We just had Justin K and his team handle 2 days of plumbing needs with us on our new home. They were FANTASTIC. I will now always and only use this crew. Great humans that did great work with excellent attitudes. We had them scheduled for some routine things (shower fixtures, water heater fixes, moving our cut-off valve, etc.) and we discovered a crack in the main water line running into the house. Justin jumped in to get us immediately scheduled for next day to have it serviced and fixed, contacting the county to have the crew come out and determine where power lines were for safe digging himself. Total carefree experience as the client. Cannot recommend highly enough - wish there were 6 stars.
We recently had the main water line to the house burst. Absolute Plumbing had a crew out in a little over an hour. Super responsive and Jaymes Miller, the tech dispatched, was very knowledgeable and professional. He explained options and several scenarios before digging. We were lucky and it was a quick fix. Overall I was very pleased with their service and price. When I need plumbing help in the future I know who I’ll be calling.
Washer valves replaced as well as the box containing the valves. Lexx was able to come out the same day and hell me out of a jam! He was super nice, professional, with excellent communication! I will certainly use Absolute Plumbing Services again.
Very professional they had to come out several times and we never had to wait they always came when they said they wouldEnd result they fixed my problemI would recommend them to anyone who needs to get their plumbing problems fixed
I had a leaky shower. The gentleman who came out was polite and professional. He did not make me uncomfortable nor make me feel taken advantage of. He did a great job and explained what he was doing and how to fix items thoroughly
Lexx installed my kitchen sink and faucet and did an awesome job! We had some sizing issues with my first choice of sink but he was super patient and helpful in guiding me to the right choice ultimately. Would absolutely use this company for future plumbing needs.
WOW! Highly recommended- My husband called (water leak coming from the hot water heater) replacement val needed to be replaced. They came out right away. They sent a young man named Owen out. Super nice guy & very knowledgeable on the problem. We want to thank Owen and Absolute Plumbing for the prompt response & fixing our problem. VERY MUCH APPRECIATED!
Lexx @ Absolute Plumming: professional, courteous, knowledgeable, from beginning to end. Discussed work with me, educated me as to what went wrong, provided some prevention tips. There were no surprises here, charges were upfront and clear. Repairs were completed same day. This is a family owned business and was evident that pride was taken in this job well done. Thank you Lexx!
If you use Absolute Plumbing try to get David Fowler to come out and do your service. Great guy and does a great job. Just bought a new house and there is some serious work to be done. He will be back soon I expect! I highly recommend them.
Tony and Spencer were great in doing the plumbing for our bathroom remodel! They did great work and went above and beyond when there was a mixup on the work order. I highly recommend them and this company as they demonstrate great customer service and prompt responses to questions. The ladies in the office are all very friendly and accommodating! Will recommend to my friends for future jobs!
This was our first time looking for plumbing services since moving to the area, and it’s good to know that we now have a trustworthy contact for any future plumbing needs. Chad was professional, knowledgeable, and courteous. Very much appreciated.